What to expect when you buy a part from us, and your rights afterwards.
Buying a part from us takes four steps, and you pay nothing until we've confirmed your request. You're dealing with a repair workshop in Edinburgh, so there's someone to ask before you buy and someone to come back to afterwards.
Browse by type, or search by name, brand or part number. Each listing shows the price including VAT, whether the part is in stock and its manufacturer's warranty.
Not sure a part will work with your PC? Ask us before you order and tell us the make and model of your computer. If we tell you a part will fit and it doesn't, we'll exchange it or refund you.
Press Request this part, choose how many you need and whether you'll collect or want it delivered, and leave your name, email and phone number.
A request is not an order. Nothing is charged and you're not committed to anything. You'll get an email straight away with your reference, which looks like PRS-PART-7H3K9.
We check your request and email you the final price and our payment details, usually within one working day. If the price has changed since you looked, we tell you before you pay, and you're welcome to say no.
You pay by bank transfer, quoting your reference. Your order is placed when you pay: that's the point at which you and we have a contract.
Parts are usually ready in 1–2 working days once your payment arrives, and we'll let you know as soon as yours is.
If we can't get a part to you within 30 days of your payment, or by another date we've agreed with you, you can cancel and we'll refund you in full.
We're a repair workshop, so we can fit what we sell. Say so in the notes when you send your request, or book an upgrade, and we'll quote for the work when we confirm your part.
Is the price on the listing the price I pay? It includes VAT. Prices can change, so we confirm the final price by email before you pay anything. If you choose delivery, the delivery charge is added and shown on the request form.
What if a part is out of stock? You can still send a request. We'll tell you when we can have it ready, and you decide whether to go ahead.
Can I change my mind after sending a request? Yes. Until you pay there's nothing to cancel: just tell us, or don't pay. After you pay, you have the 14-day right to cancel described in Returns and cancellations.
PC Repair Services, 140 Parkhead Drive, Edinburgh, EH11 4RX.
Email support@pc-repair.services or call +44 73 8474 0784.
Last updated 1 October 2026.