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So, you’re trying to use your Mac, but you can’t get past the login screen because you don’t remember your password. First, you should make sure that the Caps Lock isn’t on, because passwords are case sensitive. Then, you should try using your password hint by clicking on the question mark in the password field.

The easiest way to reset your admin password is to enter recovery mode.

Here’s how to do that:

  1. Restart your Mac. You can only access the recovery mode while the laptop is booting up, which is why you need to restart it. 
  2. While it is restarting, press and hold the Command + R keys until you see the Apple logo. If you see the login screen, you will have to restart and repeat this step again until you get to Recovery Mode.
  3. Go to the Apple Menu at the top and click Utilities. This will open a drop-down menu.
  4. Then click Terminal.
  5. Type “resetpassword” in the terminal window. Don’t use any space in between the words.
  6. Then hit Enter. This will open the Reset Password Assistant screen. 
  7. Type your password and a hint.

    Note: If you have several user accounts or an older Mac, you will have to select “forgot all passwords,” then select the user account you want to reset the password for. Finally, you will have to click the Apple icon in the upper-left corner and select Restart from the drop-down menu.
  8. Finally, click Restart. Once you get to the Login screen, select the admin user you just reset the password for and type your new password. Click Enter.